A mobile banking experience redesigned to make everyday tasks easier to find, faster to complete, and more relevant to each user. The challenge was to rethink the structure, navigation and visual language of Banco Sabadell's mobile experience without compromising the clarity and trust expected from a financial product.
Client
Banc Sabadell
Project duration
1 month
Tools
Figma · Miro · Whimsical
Problem
As banking apps grow, everyday tasks can become harder to find and complete.
Banco Sabadell's mobile experience had important actions distributed across different areas, while frequent tasks often required users to repeat the same navigation paths.
The challenge was to simplify everyday banking without compromising the clarity, functionality and trust expected from a financial product.
Approach
I evaluated the existing experience through heuristic analysis, user interviews and prototype testing. Three key opportunities emerged:
Make frequent actions easier to reach
Reduce unnecessary navigation for everyday tasks.
Organise around user priorities
Structure the experience around how people manage their finances, rather than internal banking services.
Make the experience more relevant
Surface frequently used actions and information based on individual needs.
These principles guided the redesign.
Solution
A simpler navigation model
I introduced persistent bottom navigation with five primary destinations:
Home · Finances · Cards · Benefits · Services
This creates a predictable structure and makes the main areas of the app easier to understand.
More relevant shortcuts
Home was redesigned to surface frequently used actions and relevant information. Contextual shortcuts make recurring tasks easier to access without adding complexity to the main navigation.
Clearer journeys
Key flows were simplified through better hierarchy and fewer unnecessary decisions. The goal wasn't simply to reduce the number of steps, but to make every step feel purposeful.
A consistent visual system
I refined typography, hierarchy, components and interaction patterns to create a more consistent and accessible experience while keeping the interface familiar and trustworthy.
Outcome
The redesign created a clearer structure for everyday banking and reduced friction across the main journeys.
Faster
Frequent actions are easier to access with fewer unnecessary navigation steps.
Clearer
A stronger hierarchy and simpler navigation make the experience easier to understand.
More relevant
Contextual shortcuts bring frequently used actions closer to the user.
In prototype testing with 6 participants, 5 were able to find key actions directly from Home, while 6/6 understood the purpose of the new navigation structure.
The result is a more scalable banking experience that can accommodate new services without continuously increasing complexity.
Explore the redesigned banking experience through the interactive prototype.